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Account Director, Amazon 1P

Client Services/Account Management

Location: Chicago, IL 60601

Account Director 

About the Director Role:

Ecommerce is a face paced industry, and the only constant is change- we are looking for someone who is dynamic, curious & confident to join our team as a Director for our Amazon CPG business. This role is responsible for providing strategic, tactical, and operational leadership on the highest levels. Leading a team that is focused on providing Amazon focused ecommerce strategy & best in class execution for many customers including some of the world’s largest consumer packaged goods brands. In a work-from-home environment; teaching training, and the development of all team members are essential to creating a positive culture. Collaboration with other business management & Advantage Unified Commerce teams is crucial for success in this role as our Enterprise approach and breadth of services is key to our approach. In addition to leading the team & client relationships, new business development is a core focus that all leaders actively participate in.

Job Responsibilities 

  • Oversee and drive client growth within existing account portfolio and is responsible for helping achieve the team and division’s annual sales budget via current client growth, new service creation, new business development etc.
  • Works directly with managers having regular communication with them to ensure they are driving the business forward and helping them address short- and long-term goals, initiatives & challenges
  • Understand needs of clients to ensure team is consistently meetings and exceeding expectations of relationships, while also understanding our contractual duty
  • Develop standards, systems, and best practices (using people or technology) to consistently approve upon our ways of working
  • Innovate upon & improve current offers
  • Building the formal frameworks and methodologies for key strategic issues both leveraging existing resources and creating new innovative concepts across the organization, ensuring processes are in place 
  • Participate in hiring of business managers & strategic business advisors 
  • Collaborates with executive leadership and peers to ensure understanding of key initiatives and results. 
  • Actively engaging in company culture & leadership, driving a fun, positive, virtual work environment that is scalable, collaborative and results oriented.

Skills, Knowledge and Abilities  

  • Must have Amazon CORE + Fresh experience in the CPG industry
  • Expert level influencing skills – ability to manage internal and external boundaries, set expectations, and build alignment at varying management levels/client interface 
  • Expert level execution skills - ability to coordinate mutually agreed expectations of what is promised to the customer into measurable business results 
  • Expert level credibility skills – ability to use personal effectiveness to link relationships, processes, and business methodologies with cost-saving activities 
  • Excellent strategic thinking and process development skills 
  • Excellent organizational and problem-solving skills 
  • Excellent communication skills, both written and verbal 
  • Must be able to effectively handle multiple tasks and projects simultaneously in a highly complex environment 
  • Team player with good people skills 

Director of Customer Leadership

Client Services/Account Management

Location: Boise, ID 83701

Account Director - Agency

At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Account Director to function as the main client relationship manager of Agency consumer promotion and shopper marketing program deliverables within multiple categories or retail channels. The primary role of this position is to provide thought leadership and act as the face of the Agency to the senior-level sales/marketing team during conceptual development, communication design, execution and analysis of programs. A successful Account Director will focus on the financial health of the client, organic business development, effective and efficient program management of the Agency team, and results that are in concert with client and retailer initiatives. Proficiency in conceptual selling and consulting will be defined by effective written and oral communication skills with clients, customers, and agency partners.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

  • Full-Time Benefits (Medical, Dental, Vision, Life)
  • 401(k) with company match
  • Training and Career Development
  • Generous Paid Time-Off

Responsibilities:

  • Demonstrate product category or retail channel ownership with Marketing and Sales client base.
  • Cultivate strong relationships with client trade, sales and marketing teams, including 3rd party agencies as required, to harmonize cross-functional client communications.
  • Oversee proposals and program presentations for effective and efficient resources to meet the client goals and agency revenue targets.
  • Identify new business opportunities within existing clients as well as with extended client base.
  • Serve as financial relationship owner for cross-agency team departments and/or clients to deliver timely client decisions and approvals.
  • Activate assignments and encourage partnership with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/ shopper insights that drive behavior change.

Qualifications:

  • Bachelor's Degree or equivalent experience is required; MBA Degree or equivalent job-related experience is preferred in Marketing or Public Relations field
  • 6-8 years of experience in the role of supervisor/leader/manager in an agency, CPG, or brand management, including experience in shopper marketing
  • Ability to make oral presentations, team building skills, and excellent customer service orientation
  • Flexible and adaptable, able to change and alter according to changes in projects or business environment
  • Track record of building and maintaining customer/client relationships

Sr Account Director Agency

Marketing (Corporate): Integrated Marketing, Experiential Marketing

Location: Chicago, IL 60601

Senior Account Director

At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Senior Account Director whose primary role is to provide thought leadership as the face of the Agency to the executive-level sales/marketing team as a business consultant while managing the wider client team and engagement of internal agency departments. The successful Senior Account Director will focus on the financial health of multiple clients, new business development, proactive associate career path development, and Agency product innovation.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

  • Full-Time Benefits (Medical, Dental, Vision, Life)
  • 401(k) with company match
  • Training and Career Development
  • Generous Paid Time-Off 

Responsibilities:

  • Play a strategic role in selling new business efforts with current and new client prospects, providing clear and relevant service offerings based upon ASM Marketing Services mission, culture, and capabilities.
  • Manage new client engagement from initial client contact, to defining the scope of work, preparing proposals, negotiating fees, and recommending staffing structure to support new business initiatives.
  • Demonstrate product category or retail channel ownership with Executive Level Marketing and Sales client base to show Agency thought leadership as a consultant.
  • Manage financial P/L for multi-client business teams.

Qualifications:

  • Bachelor’s degree in Business or Communications or equivalent work experience; MBA preferred
  • 8+ years of experience in the role of leader/manager in agency or brand management, including experience in advertising, promotion, media, or direct marketing with national brands
  • Demonstrated ability to provide cross-functional leadership and develop strategic plans to grow the business
  • Ability to present to large and small groups in a variety of settings
  • A positive attitude
  • Proven ability to build and maintain strong client relations

Ad Ops Mgr

Marketing (Corporate): Integrated Marketing, Experiential Marketing

Location: N/A, N/A, N/A

Advantage Unified Commerce – a large player in the Omni-Commerce space – is looking for detail-oriented and data-focused professional to join its Advertising Operations Team. Having reached a critical point in our evolution, we are undertaking efforts to become more efficient and effective in how we execute the logistics of our advertising, data. analytics and technology projects. As such, the person hired for this role would play an important part in improving our approach to media trafficking, tagging, and data processes.

The Advertising Operations Manager sits between our Analytics and Media practices and will be responsible for helping to develop and execute against standards for media trafficking, tracking, website tagging, associated marketing technologies, and documentation. This person will oversee a Specialist, together ensuring that marketing campaigns and related technology tasks are expertly executed. Emphasis will be placed on not only the effective completion of work, but also the ongoing evolution of how we work. There is room for the person in this role to grow their responsibilities and to develop new capabilities for the agency; and in fact, this kind of ambition is encouraged!

Responsibilities:

  • Work with Media and Analytics leadership to establish the structure needed to support all Ad Ops tasks.
  • Pioneer our agency's technology processes and systems by conducting gap analyses, platform and tools audits, providing recommendations for implementation, and leading final implementations
  • Develop best practices and documentation to ensure our practice is consistent and scalable.
  • Collaborate with internal teams to determine requirements, devise strategies, and execute tasks to support optimal management of marketing technologies.
  • Organize and manage media trafficking efforts; ensuring campaigns are properly configured and executed in a timely manner.
  • Field and execute tagging requests for media-side and site-side tracking; collaborating with the Analytics team to ensure optimal data practices.
  • Oversee QA processes for assigned clients
  • Responsible for leading a team of Ad Ops Specialists. Must be interested in leadership, mentorship, and building the careers of others
  • Oversee Trafficking Sheet (T-Sheet) development and adherence to process for assigned clients
  • Responsible for tag creation and implementation for assigned clients
  • Pursue continuous improvement of supporting processes and technologies and help to shepherd changes among stakeholders.
  • Development of subject-matter expertise in marketing technology; e.g. DCO, tracking/"cookie-less future" considerations, etc.

Qualifications:

  • Intellectually curious, analytical, and a systems-oriented thinker.
  • Has previously mentored and/or managed junior staff in a marketing or technology role.
  • Excellent verbal and written communication skills, to help collaborate across teams and manage direct reports.
  • Experience working with digital media campaigns and/or site-side tagging is required.
  • Experience with Google Marketing Platform (e.g. Campaign Manager, AdWords), Facebook Ads, and similar tools is preferred.
  • Experience with Microsoft Office products, particularly Excel, is preferred.
  • Experience with site-side Analytics tools (e.g. Google Analytics) is preferred.
  • Experience with Tag Management (e.g. Google Tag Manager) is preferred.
  • Experience with presentation software (e.g. PowerPoint, Keynote) is preferred.
  • Agency experience (from an internship or other full-time role) is a plus.
  • Experience with databasing or other data management practices is a plus.
  • 2 or more years’ experience in ad serving and advertising technology management